The rising cost of living is affecting all of us in some way.
We’re leaning in to support our customers, our people and the wider communities we’re part of – helping them when they need us most.
From increasing the number of people on our financial support teams and proactively contacting customers about how we can help, to giving customers appropriate time and breathing space to return to financial health, agreeing affordable solutions, or restructuring credit commitments to suit their ability.
Looking forward, we will continue to make banking more inclusive as well as help individuals and businesses build their financial health.
If you are experiencing financial difficulty, please reach out to us as soon as possible – we stand ready to help.
Ian Stuart, Chief Executive, HSBC UK
Small business owners report financial threats such as rising inflation and reduced customer spend are impacting their mental health.