4 December 2018

HSBC UK’s Tamworth branch celebrates 125th anniversary

HSBC UK’s branch in Tamworth, one of the oldest in the bank’s branch network, is celebrating its 125th anniversary since it first opened its doors for business.

The branch, which is currently situated at 10 Market Street, formally opened on 1st December 1893 at 35 Market Street and was established within the Birmingham and Midland Banking Corporation, more commonly known as Midland Bank.

Jacqui Sutton, the branch manager of HSBC UK Tamworth, said: “I am proud to be leading the branch team at such a momentous time. Celebrating 125 years of the branch being open in this great town has given us the opportunity to appreciate how our branch has adapted to rapidly changing consumer habits and technology over the years.”

Tamworth branch timeline:

  • 1893 – In August the Midland Bank board of directors decided a branch should be opened in Tamworth and sought to acquire a site in the town.
  • 1893 – On 1 December the Tamworth branch of Midland Bank opened, with Herbert Hawley appointed as its first branch manager.
  • 1914-1918 – Three members of permanent staff joined the Armed Forces and served their country in the First World War. Sadly one colleague, Eric Noel Coxe*, died on 12 June 1917 of wounds sustained in battle.
  • 1920 – The branch re-located to brand new premises at 22 Market Street.
  • 1919-1938 – The inter-war period saw the branch double in size with up to eight counter staff working at any one time.
  • 1938-1944 – The branch faced the strain of the Second World War with five men leaving to join the Armed Forces. Two temporary male staff and four permanent female employees were recruited to take their place. Four men returned from the war. Sadly, Norman Byng Cartwright died in battle aged 21 on 4 December 1940.
  • 1969 – The branch relocated for a second time when it moved to 10 Market Street, where it can still be found today.
  • 2018 – HSBC UK celebrates its 125th anniversary at the Tamworth branch.

Jacqui Sutton continued: “During the early 1890’s in branch services and the customer experience would have been significantly different to what it is like today. Opening hours coincided with local market days and the services available would be limited to business advice and small loans, receiving deposits, withdrawals authorisations and cashing cheques in, with all records paper-based and recorded in large ledgers.

“While today, the majority of our banking is done with a click of a button, where customers can keep a very close eye on their finances with our Connected Money app, they are still able to discuss our mortgage and savings options here in the branch. We are very proud to be part of a branch which has been at the centre of change in banking in the 21st century, but even more proud to continue be providing a first class service for the people of Tamworth.”

Tamworth Branch in 1920

The Midland Bank branch in Tamworth in 1993

Three of Tamworth branch’s long-standing customers, including Mrs Green, far left, who became a Midland Bank customer 62 years ago.

Media enquiries to:

Steve Gracey
HSBC UK Press Office
020 7991 4118

Twitter: @HSBC_UK

Notes to editors:

HSBC UK serves around 14.5 million customers across the UK, supported by 32,000 colleagues. HSBC UK offers a complete range of retail banking and wealth management to personal and private banking customers, and well as commercial banking for small to medium businesses and large corporates. HSBC UK Bank plc is a wholly owned subsidiary of HSBC Holdings plc.

HSBC Holdings plc
HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from around 3,800 offices in 66 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. With assets of US$2,603bn at 30 September 2018, HSBC is one of the world’s largest banking and financial services organisations.

HSBC UK’s tamworth branch celebrates 125th anniversary (4-page PDF 414KB)