5 February 2021

HSBC UK announces key retail banking appointment

Tom, an internal hire, moves from his role as Head of Finance and Strategy for HSBC UK’s Wealth and Personal Banking division, with effect from 1st March, replacing Tracie Pearce, who is leaving the bank after six years’ service.

Tom Wolfenden, HSBC UK’s new Head of Retail Banking

Tom will assume responsibility for all retail products, including the teams that look after Everyday Banking, Buying a Home and Customer Experience, in addition to Strategy & Risk and Underwriting.

Stuart Haire, HSBC UK’s Head of Wealth and Personal Banking, said: “Tom has a huge amount of experience in the bank and knows our strategy, products and capabilities like the back of his hand. I would like to sincerely thank Tracie Pearce for her time with the bank, both as head of mortgages and latterly heading up Retail Banking. She has made a real difference to this bank and leaves big shoes to fill.”

Tom Wolfenden, HSBC UK’s Head of Retail Banking, said: “Whether it is providing appropriate support with credit products, enabling products digitally, or helping the most vulnerable in our society, more than ever, now is the time for banks to step up to the mark to deliver for customers. I will do my utmost to ensure we continue to do just that.”

Tom is a Chartered Accountant and has spent over 10 years at HSBC gaining experience at country, regional and global level. His HSBC career started as Head of Insurance Asset, Liability and Capital Management before moving to become Head of Finance for the MENA region and subsequently Chief Finance Officer for HSBC Insurance. Tom has also spent time as Head of Finance for Retail Banking and Wealth Management, before his current role as Head of Finance and Strategy for HSBC UK’s Wealth and Personal Banking division.

Tom grew up in Yorkshire and attained a BA in Econometrics from the University of Sheffield. Tom is married with four children and enjoys adventure and travel, including trekking where he has climbed to Everest Base Camp, Mount Kenya and Kilimanjaro. Tom also enjoys running and cycling, completing the London Marathon, a 1000km bike trip across Thailand and most recently competing in Triathlons.

Media enquiries to:

Steve Gracey , HSBC UK Media Relations – steve.gracey@hsbc.com / 020 7991 4118

Email: UKPressOffice@hsbc.co.uk

Note to editors:

HSBC UK serves around 14.5 million customers across the UK, supported by 32,000 colleagues. HSBC UK offers a complete range of retail banking and wealth management to personal and private banking customers, as well as commercial banking for small to medium businesses and large corporates.

HSBC Holdings plc
HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of $2,956bn at 30 September 2020, HSBC is one of the world’s largest banking and financial services organisations.