For personal customers in financial difficulty, this could include:
Customers who wish to discuss their financial situation can visit the Help section our website (https://www.hsbc.co.uk/help/) or call us on 03457 404 404.
For business customers, the Bank has:
In addition, we will also consider:
Ian Stuart, CEO, HSBC UK, said: “We know that the finances of some customers will be affected by Covid-19, so we have created this range of support measures to help them through these uncertain times.
“We’re encouraging our personal and business customers to contact us if they are concerned about their finances so we can help find the most appropriate solution for their individual circumstances.”
HSBC UK is working closely with the Government and UK Finance to identify emerging issues and make sure customers and businesses have the advice and support they need.
For tips and advice for businesses around planning for any possible disruption, visit www.business.hsbc.com/novel-coronavirus.
For personal customers facing financial difficulty, information is available at: https://www.hsbc.co.uk/help/money-worries/.
Note to editors
*Allocated from HSBC UK’s £14bn SME Lending Fund
Steve Gracey, Media Relations – Retail Bank – firstname.lastname@example.org or 020 7991 4118
Katie Cohen, Media Relations – Commercial Bank - email@example.com or 0121 265 3684
For the latest news and updates, visit the HSBC UK newsroom.
HSBC UK serves around 14.5 million customers across the UK, supported by 32,000 colleagues. HSBC UK offers a complete range of retail banking and wealth management to personal and private banking customers, as well as commercial banking for small to medium businesses and large corporates.
HSBC Holdings plc
HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in our geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of US$2,715bn at 31 December 2019, HSBC is one of the world’s largest banking and financial services organisations.